What Is Generative AI? Everything to Know About the Tech Behind ChatGPT and Gemini

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Artificial intelligence is everywhere, whether you realize it or not. It’s behind the chatbots you talk to online, the playlists you stream and the personalized ads that somehow know exactly what you’ve been craving. Now it’s taking on a more public persona: Think Meta AI, showing up in apps like Facebook, Messenger and WhatsApp; or Google’s Gemini, working in the background across the company’s platforms; or Apple Intelligence, just now starting a slow rollout.

AI has a long history, going back to a conference at Dartmouth in 1956 that first discussed artificial intelligence as a thing. Milestones along the way include ELIZA, essentially the first chatbot, developed in 1964 by MIT computer scientist Joseph Weizenbaum, and 2004, when Google’s autocomplete first appeared. 

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Then came 2022 and ChatGPT’s rise to fame. Generative AI developments and product launches have accelerated rapidly since then, including Google Bard (now Gemini), Microsoft Copilot, IBM Watsonx.ai and Meta’s open-source Llama models.

Let’s break down what generative AI is, how it differs from “regular” artificial intelligence and whether gen AI can live up to the hype.

Generative AI in a nutshell


From talking fridges to iPhones, our experts are here to help make the world a little less complicated.

At its core, generative AI refers to artificial intelligence systems that are designed to produce new content based on patterns and data they’ve learned. Instead of just analyzing numbers or predicting trends, these systems generate creative outputs like text, images music, videos and software code. 

Some of the most popular generative AI tools on the market include ChatGPT, Dall-E, Midjourney, Adobe Firefly, Claude and Stable Diffusion.

Foremost among its abilities, ChatGPT can craft human-like conversations or essays based on a few simple prompts. Dall-E and Midjourney create detailed artwork from a short description, while Adobe Firefly focuses on image editing and design. 

ChatGPT-generated image of a squirrel with large eyes holding an acorn

ChatGPT / Screenshot by CNET

From talking fridges to iPhones, our experts are here to help make the world a little less complicated.

The AI that’s not generative AI

However, not all AI is generative. While gen AI focuses on creating new content, traditional AI excels at analyzing data and making predictions. This includes technologies like image recognition and predictive text. It is also used for novel solutions in science, medical diagnostics, weather forecasting, fraud detection and financial analyses for forecasting and reporting. The AI that beat human grand champions at chess and the board game Go was not generative AI.

These systems might not be as flashy as gen AI, but classic artificial intelligence is a huge part of the technology we rely on every day.

How generative AI works

Behind the magic of generative AI are large language models and advanced machine learning techniques. These systems are trained on massive amounts of data, such as entire libraries of books, millions of images, years of recorded music and data scraped from the internet.

AI developers, from tech giants to startups, are well aware that AI is only as good as the data you feed it. If it’s fed poor-quality data, AI can produce biased results. It’s something that even the biggest players in the field, like Google, haven’t been immune to.

The AI learns patterns, relationships and structures within this data during training. Then, when prompted, it applies that knowledge to generate something new. For instance, if you ask a gen AI tool to write a poem about the ocean, it’s not just pulling prewritten verses from a database. Instead, it’s using what it learned about poetry, oceans and language structure to create a completely original piece.

A 12-line poem called The Ocean's Whisper

ChatGPT / Screenshot by CNET

It’s impressive, but it’s not perfect. Sometimes the results can feel a little off. Maybe the AI misunderstands your request, or it gets overly creative in ways you didn’t expect. It might confidently provide completely false information, and it’s up to you to fact-check it. Those quirks, often called hallucinations, are part of what makes generative AI both fascinating and frustrating.

Generative AI’s capabilities are growing. It can now understand multiple data types by combining technologies like machine learning, natural language processing and computer vision. The result is called multimodal AI that can integrate some combination of text, images, video and speech within a single framework, offering more contextually relevant and accurate responses. ChatGPT’s Advanced Voice Mode is an example, as is Google’s Project Astra.

Gen AI comes with challenges

There’s no shortage of generative AI tools out there, each with its unique flair. These tools have sparked creativity, but they’ve also raised many questions besides bias and hallucinations — like, who owns the rights to AI-generated content? Or what material is fair game or off-limits for AI companies to use for training their language models — see, for instance, the The New York Times lawsuit against OpenAI and Microsoft.

Other concerns — no small matters — involve privacy, job displacement, accountability in AI and AI-generated deepfakes. Another issue is the impact on the environment because training large AI models uses a lot of energy, leading to big carbon footprints.

The rapid ascent of gen AI in the last couple of years has accelerated worries about the risks of AI in general. Governments are ramping up AI regulations to ensure responsible and ethical development, most notably the European Union’s AI Act.

Generative AI in everyday life

Many people have interacted with chatbots in customer service or used virtual assistants like Siri, Alexa and Google Assistant — which now are on the cusp of becoming gen AI power tools. That, along with apps for ChatGPT, Claude and other new tools, is putting AI in your hands.

Meanwhile, according to McKinsey’s 2024 Global AI Survey, 65% of respondents said their organizations regularly use generative AI, nearly double the figure reported just 10 months earlier. Industries like health care and finance are using gen AI to streamline business operations and automate mundane tasks. 

Generative AI isn’t just for techies or creative people. Once you get the knack of giving it prompts, it has the potential to do a lot of the legwork for you in a variety of daily tasks. Let’s say you’re planning a trip. Instead of scrolling through pages of search results, you ask a chatbot to plan your itinerary. Within seconds, you have a detailed plan tailored to your preferences. (That’s the ideal. Please always fact-check its recommendations.) A small business owner who needs a marketing campaign but doesn’t have a design team can use generative AI to create eye-catching visuals and even ask it to suggest ad copy.

A travel itinerary for New Orleans, created by ChatGPT

ChatGPT / Screenshot by CNET

Generative AI is here to stay

There hasn’t been a tech advancement that’s caused such a boom since the internet and, later, the iPhone. Despite its challenges, generative AI is undeniably transformative. It’s making creativity more accessible, helping businesses streamline workflows and even inspiring entirely new ways of thinking and solving problems.

But perhaps what’s most exciting is its potential, and we’re just scratching the surface of what these tools can do. 



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